Use the form below to register your return with us.
You can find the conditions for your refund here: Refund Policy
It's that simple:
- Copy the sample form and send it to us by e-mail to firstname.lastname@example.org
- You will receive a return label via e-mail within one business day
- Fill out the return form enclosed with the delivery
- Send the goods you want to return to us, and the completed return form, in a box suitable for shipping. We recommend that you use the same shipping material in which we sent you your order
- Stick the return label, which you have received from us via e-mail, on the package
- Hand over the package to a DHL parcel store or conveniently to the letter carrier at your front door
Sample refund form:
(If you want to cancel the contract, please fill out this form and send it back.)
– I/We hereby revoke ___________ the contract concluded by me/us ___________ (oder number).
– Name of consumer(s)
– Address of consumer(s)
– Order number of consumer(s)